Key points
- Offline-first reliability matters more than feature volume.
- Trip approval and check-in records should be easy to export.
- Role-based access protects staff privacy and tenant data.
- Incident and check-in records should be append-only after sync.
Operational features
Look for movement requests, supervisor approvals, trip start and completion, scheduled check-ins, manual check-in, delay reasons, incident reporting, support contacts, and missed check-in alerts.
Field staff should not need to type long reports in difficult conditions. Large buttons and simple labels matter.
Reliability features
Offline storage, sync queue, retry handling, idempotency keys, and visible sync status are essential for rural or low-connectivity work.
The system should preserve device time and server-received time, because both matter in audits.
Governance features
A serious system needs tenant isolation, role-based access, audit logs, privacy boundaries, report exports, device revocation, and clear data retention policies.
Travo prioritises these features because it is built for organisations, not consumers.
Frequently asked questions
What is the most important feature?
For Travo's target market, offline-first reliability is the most important foundation.
Should the system include chat?
Not for an MVP. Chat creates complexity and does not replace structured movement records.