Supervisor workspace
Support contacts
Support contact management
Supervisors can view contacts in their assigned scope. Admins manage organisation, team, and user-specific contacts.
Escalation order
Typical order: assigned supervisor, team lead, safety desk, then admin or management contact. Each organisation can adjust this during setup.
| Name | Scope | Role | Assignment | Phone | Location | Notes |
|---|---|---|---|---|---|---|
| Grace Okonkwo | Team | Supervisor | Health Outreach | +234 800 000 0101 | Abuja field office | Primary supervisor contact for outreach journeys. |
| Safety Desk | Organisation | Safety Manager | All organisation | +234 800 000 0202 | Head office | Organisation-wide escalation desk. |